INTERIM CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
For the three months ended January 31, 2011
UNAUDITED CONSOLIDATED BALANCE SHEETS
AS AT JANUARY 31, 2011
(With comparative figures for the fiscal year ended October 31, 2010)
| January 31, 2011 | October 31, 2010 | |
| ASSETS | ||
| Current | $ | $ |
| Cash and cash equivalents | 6,108,084 | 5,510,396 |
| Short-term investments | 4,052,180 | 4,052,180 |
| Accounts receivable | 524,972 | 397,963 |
| Inventory | 3,560,734 | 4,103,028 |
| Prepaid expenses and other assets | 170,326 | 64,112 |
| 14,416,296 | 14,127,679 | |
| Future income taxes | 1,232,500 | 1,090,000 |
| Property, plant and equipment (note 4); | 19,895,137 | 19,763,810 |
| Intangible assets | 1,510,846 | 1,606,062 |
| 37,054,779 | 36,587,551 | |
| LIABILITIES | ||
| Current | ||
| Accounts payable and accrued liabilities | 2,774,615 | 4,023,525 |
| Unearned revenue | 843,963 | 849,688 |
| Income taxes payable | 200,423 | 118,791 |
| 3,819,001 | 4,992,004 | |
| Deferred revenue | 3,041,733 | 2,997,663 |
| 6,860,734 | 7,989,667 | |
| SHAREHOLDERS’ EQUITY | ||
| Share capital (note 6) | 12,817,084 | 12,817,084 |
| Contributed surplus | 160,201 | 153,901 |
| Retained earnings | 17,216,760 | 15,626,899 |
| 30,194,045 | 28,597,884 | |
| 37,054,779 | 36,587,551 | |
See accompanying notes to unaudited consolidated financial statements.
UNAUDITED CONSOLIDATED STATEMENTS OF INCOME
AND COMPREHENSIVE INCOME
FOR THE THREE MONTHS ENDED JANUARY 31, 2011
(With comparative figures for the three months ended January 31, 2010)
| Three months ended | ||
| January 31, 2011 | January 31, 2010 | |
| $ | $ | |
| Revenues | 9,933,950 | 9,016,735 |
| Cost of sales | 2,203,997 | 2,053,561 |
| Gross profit | 7,729,953 | 6,963,174 |
| Expenses | ||
| Selling | 2,750,391 | 2,594,807 |
| General and administrative | 1,621,150 | 1,535,331 |
| Amortization: | ||
| Property, plant and equipment | 964,403 | 774,647 |
| Intangible assets | 95,217 | 228,353 |
| Interest | - | 11,786 |
| Foreign exchange loss/(gain) | (16,508) | 9,707 |
| 5,414,653 | 5,154,631 | |
| Income before income taxes | 2,315,300 | 1,808,543 |
| Income taxes (note 6) | 725,439 | 611,009 |
| Net income and comprehensive income for the period | 1,589,861 | 1,197,534 |
| Basic earnings per share (note 7) | 0.13 | 0.10 |
| Diluted earnings per share (note 7) | 0.13 | 0.10 |
See accompanying notes to unaudited consolidated financial statements.
UNAUDITED CONSOLIDATED STATEMENTS OF RETAINED EARNINGS
AND ACCUMULATED OTHER COMPREHENSIVE INCOME
FOR THE THREE MONTHS ENDED JANUARY 31, 2011
(With comparative figures for the three months ended January 31, 2010)
| Three months ended | ||
| January 31, 2011 | January 31, 2010 | |
| $ | $ | |
| Retained earnings, beginning of period | 15,626,899 | 10,844,796 |
| Net income and compehensive income for the period | 1,589,861 | 1,197,534 |
| Retained earnings, end of period | 17,216,760 | 12,042,330 |
See accompanying notes to unaudited consolidated financial statements.
UNAUDITED CONSOLIDATED STATEMENTS OF CASH FLOWS
FOR THE THREE MONTHS ENDED JANUARY 31, 2011
(With comparative figures for the three months ended January 31, 2010)
| Three months ended | ||
| January 31, 2011 | January 31, 2010 | |
| OPERATING ACTIVITIES | $ | $ |
| Net income for the period | 1,589,861 | 1,197,534 |
| Adjustments: | ||
| Amortization: | ||
| Property, plant and equipment Intangible assets |
964,403 95,217 |
774,647 228,353 |
| Stock-based compensation | 6,300 | 8,400 |
| Future income taxes | (142,500) | (72,500) |
| 2,513,281 | 2,136,434 | |
| Change in non-cash components of working capital:: |
||
| Accounts receivable | (127,009) | (89,084) |
| Inventory | 542,294 | 587,576 |
| Prepaid expenses and other assets | (106,214) | (58,835) |
| Accounts payable and accrued liabilities | (1,248,910) | (662,722) |
| Unearned revenue | (5,725) | (11,429) |
| Income taxes | 81,632 | (565,128) |
| Deferred revenue | 44,070 | (45,148) |
| (819,862) | (844,770) | |
| 1,693,419 | 1,291,664 | |
| INVESTING ACTIVITIES Additions to property, plant and equipment |
(1,095,731) | (1,138,614) |
| (1,095,731) | (1,138,614) | |
| FINANCING ACTIVITIES | ||
| Repayment of fixed rate term loan | - | (825,000) |
| Repayment of revolving demand loan | - | (354,168) |
| - | (1,179,168) | |
| Change in cash and cash equivalents | 597,688) | (1,026,118) |
| Cash and cash equivalents, beginning of the period | 5,510,396 | 8,315,792 |
| Cash and cash equivalents, end of the period | 6,108,084 | 7,289,674 |
| Cash and cash equivalents for the Company are as follows: | ||
| Cash | 4,943,834 | 3,589,517 |
| Cash equivalents | 1,164,250 | 3,700,157 |
| 6,108,084 | 7,289,674 | |
| Supplemental cash flow information: | ||
| Interest paid | - | 11,786 |
| Income taxes paid | 786,248 | 1,247,887 |
See accompanying notes to unaudited consolidated financial statements.
NOTES TO INTERIM CONSOLIDATED FINANCIAL STATEMENTS
FOR THE THREE MONTHS ENDED JANUARY 31, 2011
1. BASIS OF PRESENTATION
AlarmForce Industries Inc. (the “Company” or “AlarmForce”) is a Canadian company whose core business is to provide security alarm and personal emergency response monitoring and related services to subscribers throughout Canada and selected centers across the United States of America (“US”). AlarmForce is a public company whose shares are listed on the Toronto Stock Exchange under the ticker symbol “AF”. The Company is a provider of two-way voice security systems in Canada and was incorporated in Ontario under the laws of Canada on November 16, 1988.
The management of the Company has prepared these interim consolidated financial statements in accordance with Canadian Generally Accepted Accounting Principles (“GAAP”). Disclosure of the interim financial statements does not conform in all respects to the requirements of GAAP for annual statements. The notes presented in these interim financial statements include only significant events and transactions and do not include all matters normally disclosed in the Company’s audited annual financial statements. These interim financial statements have not been audited or reviewed by the Company’s independent auditors. These statements follow the same accounting policies and methods as the most recent annual audited financial statements and should be read in conjunction with the audited consolidated financial statements for the year ended October 31, 2010.
In the opinion of management, all adjustments considered necessary for fair presentation have been included in these interim consolidated financial statements. Operating results for the three months ended January 31, 2011, are not necessarily indicative of the results that may be expected for the year ending October 31, 2011.
2. ACCOUNTING POLICY DEVELOPMENTS
(i) International Financial Reporting Standards (IFRS): In 2006, Canada’s Accounting Standards Board (“AcSB”) published a new strategic plan of converging Canadian generally accepted accounting principles for publicly accountable enterprises with IFRS. In 2008, the AcSB confirmed that IFRS will be mandatory in Canada for profit-oriented publicly accountable entities for fiscal periods beginning on or after January 1, 2011. The Company will be required to report using these converged standards with its first annual financial statements being for the year ending October 31, 2012, along with the comparative period for 2011. Commencing in the first quarter of fiscal 2012, the Company will prepare and publish unaudited consolidated financial information in accordance with IFRS with comparative figures for 2011. The Company has developed its plan and has completed preliminary identification and assessment of the accounting and reporting differences between existing Canadian GAAP and IFRS. Evaluation of accounting policies and their differences are in progress, however, at this time, the full impact of adopting IFRS is not reasonably estimable or determinable.
(ii) Business Combinations: Section 1582, “Business Combinations”, will be applicable to business combinations for which the acquisition date is on or after the Company’s fiscal years beginning January 1, 2011. Early adoption is permitted. This Section improves the relevance, reliability and comparability of the information that a reporting entity provides in its financial statements about a business combination and its effects. The Company does not expect the adoption of this new standard to have a material impact on its consolidated financial statements.
(iii)Consolidated Financial Statements: Section 1601, “Consolidated Financial Statements” will be applicable to financial statements relating to the Company’s fiscal years beginning on or after January 1, 2011. Early adoption is permitted. This Section establishes standards for the preparation of consolidated financial statements. The Company has not yet determined the impact of the adoption of this new standard on its consolidated financial statements.
(iv) Non-Controlling Interests: Section 1602, “Non-controlling Interests” will be applicable to financial statements relating to the Company’s fiscal years beginning on or after January 1, 2011. Early adoption is permitted. This Section establishes standards for accounting for noncontrolling interests in a subsidiary in consolidated financial statements subsequent to a business combination. The Company does not expect the adoption of this new standard to have a material impact on its consolidated financial statements
(v) Multiple deliverable revenue arrangements: In December 2009, the Canadian Institute of Chartered Accountants issued EIC-175, Multiple Deliverable Revenue Arrangements, which replaces EIC-142, Revenue Arrangements with Multiple Deliverables. This abstract addresses some aspects of the accounting by a vendor for arrangements under which it will perform multiple revenue-generating activities. This new standard will be applicable to financial statements relating to the Company’s fiscal years beginning on or after January 1, 2011. Early adoption is permitted. The Company has not yet determined the impact of the adoption of this new standard on its consolidated financial statements
3. CAPITAL STRUCTURE
The capital structure of the Company consists principally of shareholders’ equity comprised of retained earnings and share capital. The Company’s strategy is to minimize the use of debt financing to fund growth and manage its capital structure in light of economic conditions and the risk characteristics of the underlying assets. The Company’s primary uses of capital are to finance non-cash working capital requirements and capital expenditures, which are currently funded from its internally generated cash flows. The Company is not subject to any externally imposed capital requirements.
The Company’s objectives when managing capital are:
(i) to ensure sufficient liquidity to pursue its strategy of organic growth;(ii) to maintain compliance with debt covenants; and
(iii) to deploy a strong and efficient capital base to provide an appropriate return on investment to shareholders and maintain investor, creditor and market confidence.
NOTES TO INTERIM CONSOLIDATED FINANCIAL STATEMENTS
FOR THE THREE MONTHS ENDED JANUARY 31, 2011
Relevant factors impacting the Company’s capital structure are as follows:
| January 31, 2011 | October 31, 2010 | |
$ |
$ |
|
| Cash and cash equivalents and short-term investments |
10,160,264 | 9,562,576 |
| Total debt | - | - |
| Share capital | 12,817,084 | 12,817,084 |
| Contributed surplus | 160,201 | 153,901 |
| Retained earnings | 17,216,760 | 15,626,899 |
| Total equity | 30,194,045 | 28,597,884 |
| Debt/Equity ratio | - | - |
The Company manages its capital structure and makes adjustments in light of economic conditions and the risk characteristics of underlying assets. In order to maintain or adjust the capital structure, the Company may consider the purchase of shares for cancellation, the issuance of new shares, or new debt.
The Company’s banking facilities are subject to covenants which require the Company to maintain a debt to net worth ratio and a debt servicing coverage ratio. As at January 31, 2011, the Company was in compliance with these covenants and based on the current business plans and economic conditions, the Company is not aware of any condition or event that would give rise to non-compliance of these covenants..
4. PROPERTY, PLANT AND EQUIPMENT
| January 31, 2011 | October 31, 2010 | |||
| Cost $ |
Accumulated Amortization $ |
Cost $ |
Accumulated
Amortization $ |
|
| Land | 600,000 | - | 600,000 | - |
| Building | 3,302,778 | 565,984 | 3,133,989 | 526,810 |
| Rental equipment | 28,393,104 | 12,426,972 | 27,589,594 | 11,601,336 |
| Computer equipment | 1,000,075 | 779,009 | 985,127 | 762,297 |
| Computer software | 541,615 | 373,128 | 505,709 | 362,378 |
| Furniture and fixtures | 515,562 | 332,076 | 504,488 | 323,002 |
| Vehicles | 44,076 | 24,904 | 44,076 | 23,350 |
| 34,397,210 | 14,502,073 | 33,362,983 | 13,599,173 | |
| Net Book Value | 19,895,137 | 19,763,810 | ||
5. SHARE CAPITAL
The Company is authorized to issue an unlimited number of common shares.
The changes in the issued common shares of the Company during the three months ended January 31, 2011 are as follows:
| Number of Shares |
Value $ |
|
| Balance, October 31, 2009 For cash pursuant to option plan |
12,226,658 10,000 |
12,769,584 47,500 |
| Balance, October 31, 2010 Issued during the period ended January 31, 2011: For cash pursuant to stock option plan |
12,236,658 Nil |
12,817,084 - |
| Balance, January 31, 2011 | 12,236,658 | 12,817,084 |
Stock Option Plan
The Company has an incentive stock option plan in place for its directors, officers and employees. Options may be granted for a period not exceeding five years at an option price not less than the market price of the shares at the time the option is granted. The maximum number of common shares which may be set aside for issuance under the plan is 2,250,000, provided that, from time to time, such number may be increased subject to approval of the shareholders of the Company. The maximum number of common shares that may be reserved for issuance to any one person under the plan is 5% of the common shares outstanding at the time of the grant, less the number of shares reserved for issuance to such person.
The changes in the outstanding stock options of the Company during the three months ended January 31, 2011 are as follows:
| Number of Options | October 31, 2010 Weighted average exercise price |
Number of Options $ |
October 31, 2010 Weighted average exercise price |
|
| $ | $ | |||
| Balance, beginning of period | 70,000 | 4.75 | 100,000 | 4.75 |
| Granted | Nil | - | Nil | - |
| Exercised | Nil | - | (10,000) | 4.75 |
| Cancelled | Nil | - | (20,000) | 4.75 |
| Balance, end of period (i) | 70,000 | 4.75 | 70,000 | 4.75 |
| Less options not vested (ii) | (60,000) | - | (60,000) | - |
| Exercisable, end of period | 10,000 | 10,000 |
(i) Outstanding options are subject to vesting provisions of which 20% of the total options granted vest immediately at the date of the grant, and a further 20% on the anniversary over the next four years.
(ii) 60,000 options have not yet vested and will be fully vested in 2013.
The contractual life and exercise price of the options outstanding and options exercisable as at January 31, 2011 are as follows:
| Number of options outstanding | Remaining contractual life (years) |
Exercise price $ |
Number of options exercisable |
| 70,000 | 3.5 | 4.75 | 10,000 |
6. INCOME TAXES
| January 31, 2011 $ |
January 31, 2010 $ |
|
| Current income tax Future income tax |
867,939 (142,500) |
683,509 (72,500) |
| 725,439 | 611,009 |
7. EARNINGS PER SHARE
The following table sets forth the calculation of the basic and diluted earnings per share:
| January 31, 2011 |
January 31, 2010 | |||
| Basic earnings available to common shareholders | $ | 1,589,861 | $ | 1,197,534 |
| Weighted average number of common shares outstanding – basic | 12,236,658 | 12,226,658 | ||
| Basic earnings per share | $ | 0.13 | $ | 0.10 |
| Weighted average number of common shares outstanding | 12,236,658 | 12,226,658 | ||
| Assumed exercise of outstanding dilutive options Shares purchased from proceeds of assumed exercise of options | 70,000 (35,985) |
80,000 (52,486) |
||
| Weighted average number of common shares outstanding – dilutive | 12,270,673 | 12,254,172 | ||
| Diluted earnings per share | $ | 0.13 | $ | 0.10 |
8. FINANCIAL INSTRUMENTS
All financial assets and liabilities are classified into one of the following five categories: held for trading; held-to-maturity; loans and receivables; available-for-sale financial assets; and other financial liabilities. All financial instruments are measured on the balance sheet at fair value except for loans and receivables, held-to-maturity investments and other financial liabilities which are measured at amortized cost. Subsequent measurement and recognition of the changes in fair value of financial instruments depends upon their initial classifications:
Held-for-trading financial assets -are measured at fair value with subsequent changes in fair value recognized in current period net income.
Held-to-maturity assets, loans and receivables and other financial liabilities – are initially measured at fair value and subsequently measured at amortized cost with changes recognized in current period net income.
Available-for-sale financial assets – are measured at fair value with subsequent gains and losses included in other comprehensive income until the asset is removed from the balance sheets.
Like all other businesses, the Company is exposed to risks that arise from its use of financial instruments. The Company’s financial instruments consist of cash and cash equivalents, short-term investments, accounts receivable, accounts payable and accrued liabilities, and long-term debt. The Company measures its cash and cash equivalents and short-term investments as held-for-trading, its accounts receivable as loans and receivables, and its accounts payables and accrued liabilities, and long-term debt as other financial liabilities. The nature of these instruments and the Company’s operations expose the Company to credit, interest rate and foreign currency risks.
Management’s objectives are to protect the Company against material economic exposures and certain financial risks including credit risk, liquidity risk, interest rate risk and foreign exchange risk.
(a) Fair value
The carrying value of the Company’s financial instruments consisting of cash and cash equivalents, short-term investments, accounts receivable, accounts payable and accrued liabilities, approximate fair value due to their immediate or short-term maturity.
(b) Credit risk
Financial instruments, which potentially subject the Company to concentrations of credit risk, consist primarily of cash and cash equivalents, short-term investments and accounts receivable. The Company’s maximum exposure to credit risk is represented by the carrying amounts reported on the balance sheet.
The Company reduces this risk by maintaining its cash and cash equivalents and short-term investments at reputable financial institutions, from which management believes the risk of loss to be remote. Deposits held with banks may exceed the amount of insurance provided on such deposits. Generally, these deposits may be redeemed upon demand.
Credit risk from accounts receivable encompasses the default risk of subscribers and franchisees. Such credit risk on accounts receivable is minimized as a result of the constant review and evaluation of subscriber account balances beyond a particular age and credit limit. Franchise account balances are secured by the franchisees’ share of the monitoring. The Company does not believe that there is significant credit risk arising from its subscribers and franchisees, as it does not rely on any one major account. The Company establishes an allowance for doubtful accounts by examining such factors as the number of overdue days of the subscriber’s balance outstanding as well as the subscriber’s collection history. The Company believes that its allowance for doubtful accounts is sufficient protection against losses resulting from collecting less than full payments from its receivables. Since the Company has a large and diversified subscriber base dispersed throughout its market in Canada and the US, there is no significant concentration of credit risk. The following table provides further details on the Company’s accounts receivable balances:
| January 31, 2011 $ |
October 31, 2010 $ |
|
| Subscriber accounts receivable Allowance for doubtful accounts |
797,733 (304,732) |
691,359 (306,579) |
| Other accounts receivable | 493,001 31,971) |
384,780 13,183 |
| 524,972 | 397,963 |
(c) Interest rate risk
Changes in market interest rates will cause fluctuations in the future cash flows from short-term investments. As at January 31, 2011, the Company did not carry any long-term debt, thereby mitigating the Company’s exposure to interest rate risk. While the Company does have credit facilities which it can draw upon if required, the Company did not draw upon them at any time in the three months ended January 31, 2011 or the corresponding period in 2010, thereby maintaining the Company’s objective of minimizing exposure to such risk. At the present time, the Company does not intend to increase borrowings and therefore does not require the use of derivative financial instruments to reduce future exposure to interest rate risk.
(d) Foreign currency risk
The Company is exposed to foreign currency risk due to its fully integrated US limited partnership. Due to the relatively small size of the partnership, the risk arising from foreign exchange fluctuations is not significant enough to warrant entering a hedge to mitigate the risk. The Company’s sensitivity to these foreign currency fluctuations is such that a 10% strengthening or weakening of the US dollar would result in a respective $10,750 increase or decrease to the Company’s income before taxes for the three months ended January 31, 2011.
A certain portion of the Company’s purchases are in US currency, resulting in US dollar denominated accounts payable and accrued liabilities. These activities result in exposure to fluctuations in foreign currency rates between the US dollar and the Canadian dollar. Due to their short-term nature, the risk arising from fluctuations in foreign exchange rates is usually not significant. The Company manages its exposure to foreign currency fluctuations by spreading its US dollar denominated purchases evenly throughout the period. The Company does not deem it necessary to utilize any financial instruments or cash management policies to mitigate the risks arising from changes in foreign currency rates. Management closely monitors the foreign exchange rates and will consider a hedging option if the need arises.
(e) Liquidity risk
Liquidity risk is the risk that the Company will not be able to meet its financial obligations as they become due. The Company’s objective is to ensure sufficient cash flows exist to meet its short and long-term obligations. It also manages liquidity risk through the management of its capital structure (see note 3). Management consistently monitors actual and projected cash flows to maintain its liquidity surplus as well as cash flow requirements according to the needs of the Company and its subsidiary. As at January 31, 2011, the Company had unused credit facilities in the amount of $5,800,000. The Company currently has no long-term debt obligations. Management believes its unused credit facilities, along with its cash flow position, will provide sufficient liquidity to manage its obligations and support working capital requirements. The following table shows the Company’s position of liquidity and debt obligations:
| January 31, 2010 $ |
|
| Accounts payable and accrued liabilities | 2,774,615 |
| Cash and cash equivalents and short-term investments | 10,160,264 |
9.SEGMENTED INFORMATION
The Company operates primarily in one industry segment, which is security monitoring, and related services. The Company has operations in North America, specifically in Canada and the US. By geographical areas of the Company, the following table outlines revenue for the three months ended January 31, 2011 and January 31, 2010 and capital assets as at January 31, 2011 and October 31, 2010:
| Canada | United States | Total | ||||
| Revenues | $ | $ | $ | $ | $ | $ |
| January 31, 2011 | January 31, 2010 | January 31, 2011 | January 31, 2010 | January 31, 2011 | January 31, 2010 | |
| 8,313,000 | 7,741,957 | 1,620,950 | 1,274,778 | 9,933,950 | 9,016,735 | |
| Property, plant and equipment Intangible assets |
January 31, 2011 | October 31, 2010 | January 31, 2011 | October 31, 2010 | January 31, 2011 | October 31, 2010 |
| 16,337,598 | 16,290,924 | 3,557,539 | 3,472,886 | 19,895,137 | 19,763,810 | |
| 1,510,846 | 1,606,062 | - | - | 1,510,846 | 1,606,062 | |
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Testimonials
-
Hi my name is Carl, I have been a AlarmForce customer for over five years , before that I researched all alarm companies and kept coming back to Alarm Force for the live operator and the best reasonable price, my wife kept telling me to sign up with AlarmForce, over the years we have had attempted break-ins and they had never succeeded ,AlarmForce was always on the ball, I travel out of town alot and it gives me peace of mind knowing they are keeping my wife safe, even when she is sleeping, just knowing there is a live operator at your assistance ready at a moments notice should you need them is priceless peace of mind ,when we are away travelling we do not worry anymore. I always recommend your system to all my friends and colleagues in fact just observing your great service with attempted break-ins our neighbors changed from ADT to AlarmForce by our recommendations. Whenever we have needed device in the past AlarmForce was here promptly, with a courteous employee, I would gladly call AlarmForce for all my security needs.
-Carl T. - Okotoks, AB -
Very professional and nice technician.
-Andy, ON -
I have had alarm Force for well over a year. I have been lucky that nothing bad has happened. But it's the peace of mind knowing I am protected. My payment is reasonable and well worth it. and the nice thing is that my payment is deducted right out of the bank monthly. This saves me the hassle of remembering to send it every month. Thank You Alarm Force for giving a sense of security. which we all need these days
-Jane, MN -
I am more than satisfied with your product, service, technical support and feel safe - that is the most important fact. P.S. I love your television advertising too!
-Brenda, AB -
I am very happy with the service Matthew Marshall provided. He was fast, efficient and explained what he had done clearly and demonstrated the system well. I love the bigger keypad.
-Hazel, ON -
Hi my name is Maryanne, we have had AlarmForce in our home for around 5 years , a few years back my husband was out of town and it was my birthday and a few friends took me out on the town to celebrate and one girlfriend stayed the night with me in the house we turned the alarm on and went out after many glasses of wine we went back to my house my girlfriend and I walked in the house and never turned the alarm on ,Well, the alarm goes off and the operator says " AlarmForce identify yourself " I say ( very inebriated ) " It's Me!!" lol this went on till my friend intercepted and asked me "what's your password"!!! Thank God that gentleman operator was patient, kind and obviously had a sense of humor and shut the alarm off and enough compassion. Not to call the police and embarrass myself further was a blessing. Recently another alarm company wanted us to switch I said "No, they know me at AlarmForce"!!!
-Maryanne T - Okotoks, AB -
We were having trouble with our door alarm and it was going off without reason. In one way it was annoying as Alarmforce kept calling us, but it was good to know they were protecting our home. Alarmforce corrected the problem and the problem stopped. I have accidentally set of the alarm myself, but the Alarm Force personnel were extremely patient with me and I am glad that they were there. Thanks Alarm Force, your staff is amazing and I have already recommended you to other people including my sister-in-law who lives alone and feels very secure now knowing she has the two-way voice in case of emergency.
-Brenda M.- Edmonton, AB -
I have referred two people and hopefully more to come. They are very satisfied, as am I. Thanks.
-Lisa, NC


