Questions & Answers
If you do not see your question already listed among those most "frequently asked" (below), please contact us at 1-800-267-2001 or click here to email your questions to us.
AlarmForce offers you the ability to tailor the system to your needs, whether it is to protect your entire house or selected rooms, you can choose the number of sensors to install. We have found that our basic package is more than sufficient for the average house, however if you wish to add extra protection, the system is completely adaptable to individual needs. Smoke detectors, wireless pendants, and a variety of other components are available to meet your needs.
With offices from coast to coast, AlarmForce has been servicing thousands of families since 1988. AlarmForce is a publicly traded company and is listed on the TSE.
Other alarm systems do not provide an instant response; in fact, they make you wait in a queue once they receive your signal and then proceed to phone your house to determine if it is a false alarm. This procedure wastes valuable time and if your phone line has been cut they have no way of communicating with you.
AlarmForce's proprietary two-way wireless system works through your own telephone. Motion sensors are strategically positioned throughout your house to ensure effective security for you and your family.
AlarmForce developed Alarmvoice, the two-way voice communication system. Using this system we can speak live to the burglar and hear what is happening on the premises to see if anyone is in trouble and needs help. Other alarm companies may tell you that they provide voice communication, but it is only a pre-recorded chip. It is not LIVE, and it is only one-way. Additionally, AlarmForce provides full lifetime warranty for equipment malfunction on your monitored Alarmvoice system.
AlarmPlus - an additional level of protection will be activated the instant the line is cut. When the phone line is disabled, a wireless signal will be sent to the central station and operators will dispatch the authorities. Other alarm systems will not send or receive a signal if your phone line has been cut, and as a result no authorities will be alerted of the break-in.
There is a service available to provide a lower cost phone service over high-speed Internet (VoIP). AlarmForce recommends that you use a regular landline telephone service for use with your alarm system. If you are considering replacing your existing telephone service with VoIP, please be aware that you may prevent your alarm from communicating with the monitoring station. This service is only as dependable as the internet connection in the premise, which can experience network outages or be affected by power failures. In fact, because of these service outages or slowdowns, many VoIP telephone providers advise their clients not to rely on their services for alarm systems. We are concerned about your safety and security and we want to ensure that your Alarmvoice system provides you and your family with consistent peace of mind. We strongly recommend combining AlarmPlus with Alarmvoice if you use any VOIP or other non traditional phone service to ensure your uninterrupted safety and protection.
The AlarmForce logo has the highest deterrent value of any alarm system because of the patented line-cut technology and two-way communication. AlarmForce actively advertises the line-cut technology to inform potential thieves that the technology exists, acting as a deterrent to future break-ins.
A monitoring contract is standard in the industry. Signing AlarmForce's monitoring agreement means that our rates to you, our customer, are guaranteed not to increase for the length of the contract.
AlarmForce provides a complete warranty on all labour and replacement parts for the duration of the monitoring contract. In addition, much of this alarm equipment is covered beyond the contract with a lifetime warranty. At AlarmForce, we manufacture, install, service, and monitor the equipment ourselves so there is no need to worry about who is protecting your home. Other alarm companies will outsource their services, which usually means an additional charge for an extended warranty. All AlarmForce personnel are company employed and extensively trained.
Window contacts are expensive and ineffective. A thief can simply break the window glass, without opening it, and enter your home without tripping the alarm. AlarmForce knows that the most effective system in home protection involves motion sensors. By combining motion sensors with our patented two-way communication technology, you will be in direct voice contact with an AlarmForce operator almost immediately after a break-in. In certain specific situations window sensors can be installed, often coupled with glass break sensors
No, there is no value to you, the customer, in owning the equipment. Owning your own equipment can be expensive, as you would have to pay for all system upgrades and service calls. AlarmForce's equipment is yours to use for as long as you are our customer and it is fully warranted for parts, labour and service.
Absolutely! AlarmForce sensors can be positioned in your home to protect areas around you. In addition, a wireless panic button can be added for extra peace of mind. As well, any telephone in your house will send a wireless panic signal
Almost 50% of AlarmForce's customers have pets. The sensors can be positioned to create a "pet alley" that allows your pets to be mobile while the alarm is set. Because our system is wireless it is very easy to adapt for pets.
No, it is not possible; we guarantee it! Not only is eavesdropping illegal, our two-way communication technology is not designed to initiate a call, only to respond to a signal.
AlarmPlus can be installed at any time. Simply contact us at 1-800-267-2001.
Give us a call. Some competitive systems can be converted to include both of these advanced and affordable features.
Ask a Question
We have had other alarm companies prior to going with Alarm Force, but we have never felt as secure. Periodically, when we forget to turn off the alarm and hear the siren and an actual person on the speaker asking if everything is all right, it always gives me the impression our house is safer due to the interaction that takes place wit your company. I highly recommend Alarm Force to anyone looking for peace of mind.
-Jane - Hamilton, OH
Everything you want in an alarm company, no pressure sales at an affordable price. Excellent response times and customer service, I would definitely recommend ALARMFORCE to anyone, I fact I already have!
-Stephen - Sherwood Park AB
Thankfully the system is very user friendly. As for any time we' ve spoken to the Central Station, they have been very professional. Love it! And when the alarm kept going off they were very quick to respond and extremely helpful.
I am very happy with this service!
My family has been using AlarmForce for over ten years. They are a reliable security company, and always provide professional service. When I moved away from home, the choice for my new place was easy - AlarmForce!
-Lisa - Vancouver, BC
Peace of mind, easy to use, live voice alerting to an invader was installed so easy, no drilling or wires, everything works remote and no false alarms in the two years we have had the system Safe with our cat & two dogs inside. Get monthly user fee and support 24/7.
-Glenn - Qualicum Beach, BC
I tell people all the time that everything in the radio ad is absoutely true! Amazing. The system gives my 96 year old mother peace of mind.
Had the system installed too late. That is our biggest regret. Had we installed it sooner our belongings would still be our belongings. The security system has let us get back to a normal life, when we sleep or when we leave the house it gives us piece of mind. My advice (and many have listened) install an alarm force and keep what's yours. I also like the fact when you call to let them know holiday plans they always like to do systems check to make sure we are secure. It's like having a whole neighborhood watch our house to make sure its safe. So thanks for giving us home security at a reasonable price. Kindest
-Ron - Calgary, AB