Frost & Sullivan Residential Security Award
AlarmForce receives Frost & Sullivan Residential Security Award
We at AlarmForce are pleased to announce that we are the recipient of the prestigious 2009 Frost & Sullivan Growth Leadership Award in Residential Security. According to Frost and Sullivan, AlarmForce received this award in recognition of our innovative marketing efforts, competitive pricing and exceptional customer service.
"We are honoured to receive this award", said our President and CEO Joel Matlin. "We realize that consumers today are faced with a ton of choices when it comes to selecting a home security provider, and we believe they will be inclined to deal with a company that is so highly ranked by an impartial third party. The Frost & Sullivan award recognizes our exceptional growth strategies, which have been highly successful in expanding our revenue and subscriber bases. Our employees also share in the recognition of this award, since it is based on the creativity and dedication of our executive team and employees alike. We pride ourselves on our exceptional customer service and are very proud that this aspect of our business was recognized by Frost & Sullivan. We are very honoured to join the ranks of other global companies who have also been recipients of Frost& Sullivan Best Practices Awards."
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With the arrival of our newborn I wanted peace of mind for my family especially when I was away from home. With alarm force I know my wife and son are in good hands with their 2-way voice communication, line cut technology and their new video relay.
-Lucas - Victoria Harbour, ON
Installation was excellent and very knowledgeable about questions and options.
I recently had some service done to our alarm system and after retelling the story my father had suggested that I email you about the experience. In fact, it really was no different then past service visits we have had with AlarmForce. The three guys I have seen over the last few years have all been fairly young and each of them has pleasantly surprised me with their professional demeanor. Each one of them has been courteous, friendly and organized. it starts with them showing up on time for the appointment, taking their shoes off without having to be asked, respecting their surroundings and always offering up advice or guidance with the system. In fact. even the service I receive on the phone from your central station has always been pleasant and professional. So all said, you've done an excellent job at training them to provide an exceptional customer experience. Anyways, I thought I'd share.
I am very pleased with the alarm system. Thieves broke in through a smashed in back door. The two way voice must have scared them off because they only took one thing and left a laptop sitting right on a table. Thanks to the system my valuables were saved.
We've been AlarmForce customers for over 12 years and haven't even considered any other home security system. We just added video relay to our package and the phone app is absolutely amazing, heck we've been notified when our paper arrives. It's beyond security and a peace of mind no one should be without it!
-Glenn - Aurora, ON
When I needed a security system AlarmForce was very prompt in responding to my needs. The installer was efficient and polite answering all my questions. When I had a problem with the alarm, the tech people were helpful and we finally (through them) realized only a battery needed to be changed. I had been with another security company and had numerous problems with false alarms etc. With Alarm force it has been a relief and I feel secure in knowing there is a person at the other end. I highly recommend the company to anyone who is looking for security.
-Susan - St. Albert, ON
Very impressed with your company. Have referred several people.
I am grateful to Alarm Force for providing my home the level of security and protection that my family desired. My work requires a good bit of travel and I can leave knowing that my family is in the good hands of the Alarm Force team. There have been several "episodes" when I have inadvertently triggered the alarm. While I did not like doing so, it was always a relief to me to know that in an instant I was speaking with real life Alarm Force representative. It was reassuring to know that the system indeed works. I am grateful for the good support, reasonable rates, but most of all, the consistent protection my home and family receive from the Alarm Force system.
-Danny - Shelby, NC