We continue with the FAQ in this post. If you do not see your question answered below feel free to call us toll free on 1-800-267-2001 or contact us.

What about a warranty?

AlarmForce provides a full Lifetime Warranty. There is no charge for labour or replacement parts and equipment. At AlarmForce, we manufacture, install, service, and monitor the equipment ourselves so there is no need to worry about who is protecting your house. Other alarm systems offer a limited warranty and charge extra if you want an extended warranty. In addition, some of our competitors outsource their services. All AlarmForce personnel are company employed & extensively trained.

What important information should I know about VOIP Telephone Service?

There is a service available to provide a lower cost phone service over high-speed Internet (VoIP). AlarmForce recommends that you use a regular landline telephone service for use with your alarm system. If you are considering replacing your existing telephone service with VoIP, please be aware that you may prevent your alarm from communicating with the monitoring station. This service is only as dependable as the internet connection inside the premises, which can experience network outages or be affected by power failures. In fact, because of these service outages or slowdowns, many VoIP telephone providers advise their clients not to rely on their services for alarm systems. We are concerned about your safety and security and we want to ensure that your Alarmvoice system provides you and your family with consistent peace of mind. We strongly recommend combining AlarmPlus with Alarmvoice if you use any VOIP or other non traditional phone service to ensure your uninterrupted safety and protection.

Why is the AlarmForce logo the most effective deterrent?

The AlarmForce logo has the highest deterrent value of any alarm system because of the patented line-cut technology and two-way communication. AlarmForce actively advertises the line-cut technology to inform potential thieves that the technology exists, acting as a deterrent to future break-ins.

Why would I sign a monitoring contract with AlarmForce?

A monitoring contract is standard in the industry. Signing AlarmForce’s monitoring agreement means that our rates to you, our customer, are guaranteed not to increase for the length of the contract.

Why doesn’t AlarmForce recommend window contacts?

Window contacts are expensive and ineffective. A thief can simply break the window glass, without opening it, and enter your home without tripping the alarm. AlarmForce knows that the most effective system in home protection involves motion sensors. By combining motion sensors with our patented two-way communication technology, you will be in direct voice contact with an AlarmForce operator almost immediately after a break-in. In certain specific situations window sensors can be installed, often coupled with glass break sensors.