As a home owner wanting the best protection available it’s only natural that you have your legitimate questions and concerns about our products. At AlarmForce we have always taken care to address your concerns and answer your questions. It is important for us that you get a good understanding of our products and services before you actually start using them and that’s why we have taken a moment to prepare this set of frequently asked questions. The information here should clear any doubts that you have and help you to get to know us better. If you do not see your question answered below feel free to call us toll free on 1-800-267-2001 or contact us.

Does AlarmForce protect my entire house?

AlarmForce offers you the ability to tailor the system to your needs, whether it is to protect your entire house or selected rooms; you can choose the number of sensors to install. We have found that our basic package is more than sufficient for the average house, however if you wish to add extra protection, the system is completely adaptable to individual needs. Smoke detectors, wireless pendants, and a variety of other components are available to meet your needs.

Why should I trust AlarmForce over other alarm companies?

With clients from coast to coast across Canada, AlarmForce has been servicing thousands of families since 1988. AlarmForce is a publicly traded company and is listed on the TSE.

How is AlarmForce better than other systems?

Other alarm systems do not provide an instant response; in fact, they make you wait in a queue once they receive your signal and then proceed to phone your house to determine if it is a false alarm. This procedure wastes valuable time and if your phone line has been cut they have no way of communicating with you.

How does AlarmForce system work?

AlarmForce’s proprietary two-way wireless system works through your own telephone. Motion sensors are strategically positioned throughout your house to ensure effective security for you and your family.

What is live two-way communication, and what does it mean for safety?

AlarmForce developed Alarmvoice, the patented two-way wireless voice communication system. Using this system we can speak live to the burglar and hear what is happening on the premises to see if anyone is in trouble and needs help. Other alarm companies may tell you that they provide voice communication, but it is only a pre-recorded chip. It is not LIVE, and it is only one-way. Additionally, AlarmForce provides full lifetime warranty for equipment malfunction on your monitored Alarmvoice system.

What happens when my phone line is cut?

AlarmPlus - an additional level of protection will be activated the instant the line is cut. When the phone line is disabled, a wireless signal will be sent to the central station and operators will dispatch the authorities. Other alarm systems will not send or receive a signal if your phone line has been cut, and as a result no authorities will be alerted of the break-in.